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Placing an Order 3

• How do I know whether or not my order has been placed successfully?
• How do I know when my order is shipped?
• What currency are the products displayed in?

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Modify an Existing Order 3

• Can I edit or cancel my order?
• I forgot to add my discount code. What shall I do?
• Can I change my shipping and/or contact information?

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Payment 4

• Is the payment secure?
• What payment methods do you accept?
• When will I be charged for my order?
• Do I have to pay taxes and/or customs fees?

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Shipping within Canada 4

• Shipping fee and delivery time
• Tracking information
• Shipping addresses
• Shipping origin and processing time

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Shipping within USA 4

• Shipping fee and delivery time
• Tracking information
• Shipping addresses
• Shipping origin and processing time

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Shipping to International Destinations 3

• Shipping fee and delivery time
• Tracking information
• Shipping origin and processing time

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General Q&A 9

• How to choose the camera?
• Does it actually work? Is the photo&video quality good?
• Are the toy cameras real 12MP, 32MP and even 48MP?
• Are there games in the camera?

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Model C 6

• What age is Model C good for?
• How to use the lanyard-USB-charging 3-in-1 cable of Model C?
• How to reset the Model C camera?
• How to attach the lanyard to Model C camera?

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Model K 4

• What age is Model K good for?
• How to use the lanyard-USB-charging 3-in-1 cable of Model K?
• How to reset the Model K camera?
• How to replace memory card?

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Model P 13

• What age is Model P good for?
• How to reset the Model P camera?
• Where do I order extra printing paper rolls?
• How to install memory card?

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Return and Refund 1

• What is your return policy?

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Exchange 1

• What is your exchange policy?

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Warranty 1

• What is your warranty?

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FAQ 8

• Shipping within Canada
• Shipping within USA
• Shipping to International Destinations
• Are there games in the camera?

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