We want to ensure you are 100% happy. Once your package has arrived, we encourage you to open and check to make sure that the items that we made meet your requirement. Try your items as soon as possible without damaging the box or packaging if possible.
If you are not 100% satisfied with the quality of your purchase, you can return or exchange your undamaged/unaltered items within 30 days from the delivery date. Kidamento covers return shipping costs and provides you with a pre-paid return label if you are in the mainland USA and Canada.
Please note, we only accept full returns on unused, undamaged product that has their original packaging intact. Products negligently packaged and returned damaged will be subject to a reduction of refund or no refund at all.
Premium/Express shipping costs are non-refundable. If you receive a refund, premium/express shipping will be deducted from your refund.
We always strive to make your return experience hassle-free and handle your return in the most timely fashion possible.
*Kidamento monitors returns to identify potential misuse or abuse of our return policies, and reserves the right to refuse service to anyone.