We always strive to ensure that you and your loved ones receive your products as soon as possible. Please note that our products may be located in different warehouses, which means we may ship them in separate parcels.

Typically, we prioritize the shipping of cameras. Accessories such as lanyards, memory cards, and paper refills may be shipped separately. As a result, accessories may take a bit more time to be delivered.

To locate the tracking information for your order, after logging in to our website, you will find tracking links on the order detail page. Additionally, you will receive tracking notifications via email associated with your order. If you have any questions or concerns about your order, please feel free to contact us at support@kidamento.com.